At Nkomo SMS, your privacy is very important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you use our services, website, and platform.
1. Information We Collect
We collect the following types of data:
- Personal Information: Name, email address, phone number, business details, and payment information.
- Usage Information: IP address, browser type, time spent on pages, and interaction with our services.
- Message Data: Content of messages (SMS, voice, email) you send through our platform and recipient contact details.
2. How We Use Your Information
We use the data we collect to:
- Provide and improve our services
- Process transactions and billing
- Send service-related notifications
- Ensure account security and prevent fraud
- Offer customer support
- Comply with legal obligations
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Trusted third-party service providers (for payment processing, hosting, analytics, etc.)
- Law enforcement agencies if required by law
- Partners and affiliates under confidentiality agreements
4. Data Security
We implement robust security measures to protect your data against unauthorized access, disclosure, or destruction. Our platform uses encryption, secure access protocols, and data backups.
5. Cookies and Tracking Technologies
We use cookies to improve user experience, analyze website traffic, and provide targeted advertising. You can manage your cookie preferences via your browser settings.
6. Your Rights
You have the right to:
- Access your data
- Request correction or deletion
- Opt out of marketing messages
- Withdraw consent at any time
To exercise your rights, please contact us at support@nkomosms.com.
7. Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated effective date.
📩 Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Nkomo SMS
Email: support@nkomosms.com
Website: www.nkomosms.com