📄 Terms and Conditions
Effective Date:1st June, 2025
Welcome to Nkomo SMS. These Terms and Conditions govern your use of our services, including but not limited to SMS, voice messaging, USSD, APIs, birthday reminders, and related features. By using our platform, you agree to be bound by these terms.
1. Acceptance of Terms
By accessing or using Nkomo SMS services, you confirm that you have read, understood, and agreed to these terms. If you do not agree, please do not use our services.
2. Services Provided
Nkomo SMS provides communication solutions including:
- Bulk SMS messaging
- Voice messaging
- USSD services
- Developer APIs
- Birthday and appointment reminders
- Sender ID management
- Contact and user management
3. User Account
- You must create an account to access our services.
- You are responsible for maintaining the confidentiality of your login details.
- You agree to provide accurate and complete information during registration.
4. Acceptable Use
You agree to:
- Use our services in compliance with applicable laws (e.g., spam regulations, data privacy laws).
- Avoid sending unsolicited or harmful content.
- Refrain from using our services for fraudulent or illegal purposes.
5. Sender ID Policy
- Sender IDs must be approved.
- Misuse of sender IDs or impersonation is prohibited.
6. Pricing and Payments
- All pricing is stated in Ghana Cedis (GHS).
- Payments must be made via approved payment channels.
- No refunds for delivered SMS or consumed services.
7. Service Availability
- We strive to ensure 99.9% uptime.
- However, we do not guarantee uninterrupted access due to maintenance, third-party failures, or unforeseen issues.
8. Data Protection & Privacy
- Your data is stored securely.
- We do not sell or share your personal information without consent.
- You may review our Privacy Policy for details.
9. Limitation of Liability
- Nkomo SMS shall not be liable for any loss of business, revenue, or data resulting from service disruption or delay.
- We do not guarantee message delivery as it depends on third-party carriers.
10. Account Suspension & Termination
We may suspend or terminate your account if you:
- Violate these terms
- Engage in abuse, fraud, or illegal activity
- Fail to pay for services rendered
11. Intellectual Property
- All trademarks, logos, and software are the property of Nkomo SMS.
- You may not copy, reproduce, or redistribute our content without permission.
12. Modifications
We reserve the right to modify these Terms at any time. We will notify users of changes via email or website notification. Continued use of the service after changes means you accept the revised terms.
13. Governing Law
These Terms are governed by the laws of the Republic of Ghana. Disputes shall be resolved in the appropriate courts within Ghana.
14. Contact Information
If you have any questions or concerns, please contact:
Nkomo SMS Support
📧 Email: support@nkomosms.com